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Dyn365Pros

Dyn365 Assist

Unlimited Dynamics 365 and Power BI support and admin services, adoption strategies and more


Work with a Microsoft Certified Professional from Dyn365Pros, dedicated to making sure your team and system are up to the task of growing your business.

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“I cannot say enough good things about Dyn365 Assist. Our consultant is always responsive and available anytime I have a question. As an administrator, I can better communicate our needs and free up our consultant’s resources to work on the more complicated changes going forward.”

— Kim Archer, Vice President, Coaching, Business Development Resources

Choose the Dyn365 Assist program that’s right for your business

SERVICES INCLUDED SERVICE VALUE DYN365 SUPPORT ASSIST
$25/User*
DYN365 ADMIN ASSIST
$36/User*
Unlimited support hours for Dynamics 365 Sales and Customer Service

Microsoft Advanced Support
$1,250

Dyn365Pros Support Portal

Support for basic features and functions, e.g., how to questions, standard system views, queries, and dashboards

Support on all Dynamics 365 Customer Engagement apps — Sales, Customer Service, Marketing, Field Service, and Project Service Automation.

Support for Microsoft Flow and PowerApps

Admin services, e.g., new User setup, view issues, assist with dashboard changes, etc.

Basic views, queries, “how-to” assistance

Best practice tips, direction, and updated documented processes
$1,495

Proactive User adoption reviews and strategies
$1,950

Data governance strategies and documentation
$1,950

Annual roadmap planning including new product enhancements and how to utilize them
$1,950

Quarterly online User training
$1,195

Semi-annual admin User training
$1,950

Semi-annual Dynamics 365 version release prep
$1,950

Consulting support on Proof of Concept projects in client's sandbox environment
$1,950

Discounts on all project related services

*20 User minimum

 Choose between 3 different Dyn365 Assist plans for Dynamics 365 and Power BI

Dyn365 Support Assist
Unlimited basic support hours
$25/user/month 
20-user mininum 

  • Unlimited support hours for Dynamics 365 Sales and Customer Service
  • Includes Microsoft upper tier support
  • Dyn365Pros Support Portal
  • Support for basic features and functions, e.g., how-to questions, standard system views, queries, and dashboards
  • Discounts on project related services

Dyn365 Admin Assist
Unlimited support hours, admin services and a host of other value-adds
$36/user/month
20-user minimum

  • Unlimited support hours for Dynamics 365 Sales, Marketing, Customer Service, Field Service, and Project Service Automation
  • Includes Microsoft upper tier support
  • Dyn365Pros Support Portal
  • Support for basic features and functions, e.g., how to questions, standard system views, queries, and dashboards
  • Support on all Dynamics 365 Customer Engagement apps – Sales, Customer Service, Marketing, Field Service, and Project Service Automation.
  • Support with Microsoft Flow and PowerApps
  • Admin services, e.g., new User setup, view issues, assist with dashboard changes, etc.
  •  Basic views, queries, “how do I” assistance
  • Best practice tips, direction, and updated documented processes
  • Proactive User adoption reviews, strategies
  • Data governance strategies and documentation
  • Proactive custom Roadmap sessions to review the product enhancements and how you can utilize them.
  • Quarterly web training sessions for Users
  • Semi-annual admin training
  • Semi-annual Dynamics 365 version release planning
  • Consulting support on Proof of Concept projects in a sandbox environment
  • Discounts on project related services

Dyn365 PowerBI Assist
For organizations that are using or considering Microsoft Power BI
$280/month

  • Prerequisite: Dyn365 Admin Assist
  • Unlimited support and admin services for Power BI
  • Includes advanced dashboard metrics and reporting
  • Includes Dyn365 PowerBI JumpStart
  • Requires data governance to be successful

Contact Dyn365Pros

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Microsoft Dynamics 365 Fundamentals for Sales Professionals
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