Dynamics 365 for Customer Engagement: Sales Enterprise vs. Sales Professional (Updated May 2023)

The Microsoft Dynamics 365 Customer Engagement Enterprise Sales application is a best-in-class application for managing the sales process for small to enterprise-level organizations. At $95/user/month, the Enterprise Sales app is…

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Read more about the article Microsoft Business Applications Summit — Dispatches from the Front
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Microsoft Business Applications Summit — Dispatches from the Front

Real-time blogging by the Dyn365Pros team: Modernizing the Update Process – The old way of handling Dynamics 365 updates was customer driven – Where customers controlled when their instances were…

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Read more about the article Microsoft Business Applications Summit — Dispatches from the Front
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Microsoft Business Applications Summit — Dispatches from the Front

Real-time blogging by the Dyn365Pros team: Power BI The first (packed!) session I went to was about Power BI Roadmap, but they had just hit “go!” on new features. There…

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Read more about the article Join Us at the Microsoft Business Applications Summit
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Join Us at the Microsoft Business Applications Summit

The Microsoft Business Applications Summit has quickly turned into one of the premier technical conferences for our platform, Dynamics 365. Several members of our consulting team will be attending the…

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Read more about the article Dynamics 365 with Power BI: Conditional Sales Pipeline Forecasts
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Dynamics 365 with Power BI: Conditional Sales Pipeline Forecasts

One way Power BI makes an admin's or data analyst's life easier is by providing an alternative to having to deal with DAX expressions. We'll demonstrate by creating a basic…

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Read more about the article How to Add Names to Microsoft Dynamics 365 Marketing Lists by Using Connections
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How to Add Names to Microsoft Dynamics 365 Marketing Lists by Using Connections

Microsoft Dynamics 365 does not allow us to import Marketing List Members directly. If you have existing Contacts or Leads you want to add to a marketing list, follow the…

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Read more about the article Microsoft Dynamics 365 Unified Interface Part 1 – What’s New and What’s Yet To Come
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Microsoft Dynamics 365 Unified Interface Part 1 – What’s New and What’s Yet To Come

I attended Microsoft’s Business Application Summit and was able to catch several great sessions. But one that hit home the most for me was a session on the new Microsoft…

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Read more about the article Getting Started with Microsoft Dynamics 365 Voice of the Customer Surveys
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Getting Started with Microsoft Dynamics 365 Voice of the Customer Surveys

What do customers like best about your goods or services? What percentage are willing to buy from you again? What are critical areas that need to be improved? What are…

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Read more about the article Use Organization Insights to Diagnose Microsoft Dynamics 365 Storage Issues
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Use Organization Insights to Diagnose Microsoft Dynamics 365 Storage Issues

Where did all that data come from? A funny thing happened to our Microsoft Dynamics 365. We started receiving alerts that we'd exceeded our storage limit. Our tenant was at…

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