Read more about the article Microsoft Dynamics 365 Setup – Creating, Modifying, and Sharing Personal Views
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Microsoft Dynamics 365 Setup – Creating, Modifying, and Sharing Personal Views

Personal Views are extremely important to collaborating and using Dynamics 365 data. This is a pretty straightforward feature to work with, and easy enough for all users (even non-admins) to…

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Sun Valley Solar Solutions Case Study: Transforming CRM Data to Business Intelligence

Sun Valley Solar Solutions helps Arizona’s home and business owners turn the state’s most abundant natural resource—sunlight—into immediate cost savings and a cleaner world. The Chandler, AZ company has earned…

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Read more about the article Microsoft Dynamics 365 Business Card Scanner on Mobile
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Microsoft Dynamics 365 Business Card Scanner on Mobile

Microsoft introduced a business card reader into Dynamics 365. First of all, it's pretty easy to use. With your Dynamics 365 App (I'm using the Sales Hub on an Android…

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Read more about the article Microsoft Dynamics 365 for Sales Click-To-Dial
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Microsoft Dynamics 365 for Sales Click-To-Dial

I discovered a new feature in Dynamics 365 for Sales–native click-to-dial functionality. Click-to-dial is an oft-requested feature among sales users, more so among the customer service users. For this blog,…

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Read more about the article Microsoft Power BI – CRM/ERP Integration on 33¢ a Day
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Microsoft Power BI – CRM/ERP Integration on 33¢ a Day

  We talk to a lot of organizations evaluating CRM systems. The topic of integration comes up a lot. Integrating CRM with a separate ERP solution can be a project…

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Read more about the article Qualifying Leads in Microsoft Dynamics 365 – Options for Related Records
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Qualifying Leads in Microsoft Dynamics 365 – Options for Related Records

  Microsoft Dynamics 365 2019 Wave 2 brought back a feature that went away with the upgrade from CRM 2011. When you qualify a lead, once again you have options…

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ResiBuilt Case Study: A Story of Digital Transformation

  Dyn365Pros Helps ResiBuilt Revolutionize Home Buying and Renting ResiBuilt is a great example of digital transformation, changing the way residential properties are shown, rented and sold. ResiBuilt’s process improves…

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Read more about the article Power Automate – Not Just for Nerds
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Power Automate – Not Just for Nerds

  If you’re not familiar with it, Microsoft Power Automate (formerly Flow) is a simple, powerful tool for creating automated workflows between apps and services, creating notifications, synchronizing files, building…

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Dynamics 365 for Customer Engagement: Sales Enterprise vs. Sales Professional (Updated May 2023)

The Microsoft Dynamics 365 Customer Engagement Enterprise Sales application is a best-in-class application for managing the sales process for small to enterprise-level organizations. At $95/user/month, the Enterprise Sales app is…

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