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6 Tips for Selecting Your Next CES
Selecting a new Customer Engagement System (taking a shot at coining a new term since CRM is becoming passé) can be a daunting task. Between evaluating potentially new and complex…
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Don’t Get Caught ‘Mapping’ – Dynamics 365 Mapping Without the Code
Mapping is one of the underappreciated out-of-the-box (OOB) features in Dynamics 365/CRM. In the good old days, it would take a lot of tedious code behind the scenes to get…