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Dyn365Pros


Join Us at the Microsoft Business Applications Summit

The Microsoft Business Applications Summit has quickly turned into one of the premier technical conferences for our platform, Dynamics 365. Several members of our consulting team will be attending the event next week in Atlanta. Happily, I can join them this year. WooHoo! If you are in the area or...

Microsoft Dynamics 365 Partner
My Radio Station is GONE! Or, the New Reality of Digital Business

A couple of weeks ago, my favorite sports talk radio station, that I listen to often, went off the air suddenly. I won't get into the reasons, but it happened 25 minutes before my favorite show and was unexpected. I was bummed. An important thing to know in this story...

Microsoft Dynamics 365 Partner
The Cloud is the Future — The Future is Now

"Cloud is the future." "Move to the cloud now or fall behind." "Digital transformation requires a move to the cloud." "Moving to the cloud saves you money." Businesses have been thoroughly swamped with headlines berating them to move away from data centers and hardware, and move their operations to the...

Microsoft Dynamics 365 List Building
List Building in Microsoft Dynamics 365

List building presents challenges to both Salespeople and Marketers. This challenge can be solved using the Microsoft Dynamics 365 Sales App. Yes, you can perform your list building using tools in Microsoft Dynamics 365. Let's identify the list building challenges: Identifying new organizations suitable to sell or market to. Acquiring...

How to Select a New CES
6 Tips for Selecting Your Next CES

Selecting a new Customer Engagement System (taking a shot at coining a new term since CRM is becoming passé) can be a daunting task. Between evaluating potentially new and complex technology, and dealing with the internal pressure to “get it right”, the experience can be confusing and stressful. During my...


Have Coffee With The Pros – New Training Series

The Dyn365Pros team is proud to announce a new Dynamics 365 Training Series - Coffee with the Pros. This will be a free, regular, webinar training series full of tips and tricks. This series is geared to Dynamics 365 Users, Power Users, and Administrators.   As the name suggests, grab...

Dyn365Pros Microsoft Dynamics 365
Introducing Dyn365Pros!

We have some exciting news here at xRM³. We are rebranding with a new name and new logo. Introducing Dyn365Pros! The xRM³ team is now Dyn365Pros. Why the new name? As you probably heard, Microsoft Dynamics CRM was rebranded as Microsoft Dynamics 365. As certified Dynamics 365 Professionals, Dyn365Pros better reflects who...

Dynamics CRM Mobile App
Microsoft Dynamics CRM Mobile App

Like a lot of sellers, I’m at a desk much of the work day calling and emailing customers. As a result, I work primarily out of the browser-based version of Microsoft Dynamics CRM Online. Naturally I had loaded the free Microsoft Dynamics CRM Mobile App  (more…)


Microsoft Dynamics 365 Relationship Insights

  Microsoft rolled out a new feature set in Dynamics 365 and Dynamics CRM dubbed Microsoft Dynamics 365 Relationship Insights. Relationship Insights mines all the sales related data stored in CRM and Microsoft Exchange, using it to help you prioritize your daily activities, respond to customers, and track the effectiveness of...


Dynamics 365 Transition – Part 2

In today's blog post, I want to review the transition pricing for a small customer using a typical, small customer example. This transition from Dynamics CRM to Dynamics 365 can be as complex, or as easy, as you want to make it. This post will be longer than normal but...


Dynamics 365 Transition – Part 1

As we approach closer to the transition from Dynamics CRM to Dynamics 365, I want to provide more information as to what you can expect as a Dynamics CRM customer. If you are a client of ours, we will be hosting an informational webinar the 2nd week of November and...


Dynamics 365 and the CRM Customer

There is no better time to be a Dynamics customer than right now. You may have heard by now that Microsoft took the wraps off their new Dynamics 365 initiative. No more Dynamics CRM, it is now Dynamics 365. With all the hype (deserved, I think) and additional functionality of...

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