Insights and How-to's From Our Dynamics 365 Experts
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Should I Stay or Should I Go? (with apologies to The Clash)
Microsoft Dynamics CRM 2015 is out and everyone is raving about it. Sales and Service management, as well as mobile CRM have never been easier
Microsoft Dynamics CRM Basics for Sales Pros: 4 Tips for Sales Managers
In our series — Microsoft Dynamics CRM: Basics for Sales Professionals — we’ve covered CRM from the perspective of Sales Representatives responsible for closings sales.
That One Microsoft Dynamics CRM Story
There is this one story that gets told almost every time I get together with some of the Dynamics CRM MVP folks in the community.
Microsoft Dynamics CRM 2015 Basics for Sales Pros: Working with Activity Records, part 2
This is part 3 in a a series of blogs designed to help Sales Professionals with fundamental concepts in Microsoft Dynamics CRM 2015. In my
NDA Has Been Lifted
Well the wraps are finally off and Microsoft has lifted the NDA on the Dynamics CRM Online Spring 2015 release. While that is a bit
Dynamics CRM Basics for Sales Professionals: 4 Sales Records You’ll Use the Most
If you’re like most Sales professionals, you don’t aspire to be a Dynamics CRM expert. You want to know enough to keep the Customer Relationship
7 Signs You Need a New CRM System
Despite all the end user pain, constant complaints, and a lot of insightful research on a new CRM system, you have delayed the decision to switch
What Does Your Sales Team Know?
The phone call started like this— Caller: “Hi Ken, I’m <her name is redacted to protect the innocent> and I’m your new account executive. Do
Clean Data is Hard
Clean data is hard. Starting with it, maintaining it, and living with it. Having clean data can be the difference between a successful business application