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Microsoft Dynamics CRM 2015 Basics for Sales Professionals: Working with Activity Records, part 1
Are you a Sales professional using Microsoft Dynamics CRM 2015? If so, you should definitely be using Activity records to document and schedule your customer
Dynamics CRM Basics for Sales Professionals: 4 Sales Records You’ll Use the Most
If you’re like most Sales professionals, you don’t aspire to be a Dynamics CRM expert. You want to know enough to keep the Customer Relationship

7 Signs You Need a New CRM System
Despite all the end user pain, constant complaints, and a lot of insightful research on a new CRM system, you have delayed the decision to switch
What Does Your Sales Team Know?
The phone call started like this— Caller: “Hi Ken, I’m <her name is redacted to protect the innocent> and I’m your new account executive. Do
Clean Data is Hard
Clean data is hard. Starting with it, maintaining it, and living with it. Having clean data can be the difference between a successful business application
Making Connections and Closing Sales: Microsoft Dynamics CRM with Social Insights
It’s no secret that controlling the sales process has become more challenging. More often prospects rely on web resources and the opinion of peers in