A dedicated Dynamics 365 expert will build and configure your system to help your staff acquire new customers faster and keep existing customers happier. At Dyn365Pros, it’s not just about software — it’s about a creating a system that supports and reinforces your customer-facing and internal processes.
At Dyn365Pros, your business process is paramount. Working with you and your team to identify those processes that are old and outdated, and then helping to design new ones—that is the key to our success. Maybe your team is doing something over and over because “that’s the way we’ve always done it” or “our old software package forced us to do it that way.” We can assist you in preparing your company and your team for the growth you want, and help you add value to your bottom line along the way.
One goal of any business should be longevity. Research shows that even with the best products and business practices, you still need strong relationships to succeed in business. We believe respect and trust are at the heart of building business relationships. These traits are the foundation of functioning teams, partnerships, and interpersonal relationships. Respecting your time, your budget, and even the right to differ are all important elements in building a lasting relationship. We want to be the call you make when you need business help.
Ken has been working with Microsoft and Dynamics 365 since beta of version 1. As a Microsoft Dynamics 365 and Business Process consultant, Ken has over 15 years consulting, implementing, training, and supporting companies in their CRM and technology initiatives.
His passion and specialty is implementing effective solutions for the small and medium-sized business market. As a former Microsoft Certified Engineer, Ken has a solid background in the entire technology stack used by businesses today.
Ken was born in Southern California and grew up here and in Washington attending Gonzaga University. He is an avid baseball fan and proudly supports the local team. His twitter profile says it all: President of Dyn365Pros, Dynamics 365 process guy. Ex restaurant guy. Baseball, beer, wine, golf, gadgets, dog lover. Go Padres!
Mark helps articulate the needs of clients to our Microsoft Certified Consulting staff. This ensures a Dynamics 365 solution built to clients’ specifications. Mark also manages relationships with all software vendors we partner with – Microsoft Corporation, ClickDimensions, Scribe Software and others.
A former president of the San Diego chapter of the International Association of Microsoft Channel Partners, Mark is active in the Microsoft Partner community. This assures our clients get the proper guidance on Microsoft products and related services outside the Dynamics 365 platform as well.
Mark, a Western Pennsylvania native, remains a die-hard Steelers fan despite living on the West Coast since 1990. He’s happy swimming, body boarding, and cycling along the sunny coast of San Diego’s North County.
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